Payment Terms

At HAINANS, we prioritize your security and convenience when making a purchase. Our goal is to provide every customer with a safe, seamless, and reliable payment experience. We use industry-standard security measures to protect your personal and financial information, allowing you to focus on choosing the perfect hammock for your home or outdoor space.

Accepted Payment Method

Currently, HAINANS exclusively accepts PayPal for all transactions. PayPal is a globally recognized and secure online payment platform that offers buyer protection, encrypted transactions, and easy payment management.

How to Pay with PayPal:

  1. Add your desired hammock or accessory to your shopping cart.

  2. Proceed to checkout and select PayPal as your payment method.

  3. You will be redirected to the official PayPal login page.

  4. Log in to your PayPal account, confirm your payment method, and verify your billing and shipping address.

  5. Review your order carefully and confirm the payment.

  6. Once the transaction is successfully processed, you will be redirected back to the HAINANS website and receive an order confirmation email.

Security & Data Protection

Your privacy and payment security are our highest priorities.

  • All PayPal transactions are conducted through secure, SSL-encrypted channels, ensuring your financial information is never stored on our servers.

  • Sensitive data such as credit card numbers and PayPal account details are handled directly by PayPal and protected according to global best practices.

  • Our systems are monitored continuously to detect unauthorized access or suspicious activity.

Important: HAINANS does not sell your personal information or use it for marketing without your explicit consent.

Payment Processing

  • Payments via PayPal are processed immediately after submission.

  • Funds are securely transferred through PayPal’s network to HAINANS.

  • In the event of a payment failure, check your PayPal account for sufficient funds, verify account details, or contact PayPal support for assistance.

  • HAINANS does not charge additional processing fees; however, PayPal may apply their own service fees according to your account type.

Taxes, Duties & Additional Charges

  • Any customs duties, import taxes, or local fees are the responsibility of the customer.

  • Such charges are determined by the destination country’s authorities and are not collected or controlled by HAINANS.

  • Payment for these fees must be made upon delivery in the recipient country.

  • Customers are encouraged to check local customs regulations before placing an order to anticipate any additional costs.

Payment Tips for Customers

  • Always double-check your PayPal billing and shipping information before confirming payment.

  • Never share your PayPal account credentials with anyone.

  • Keep a copy of your order confirmation email for future reference.

  • If payment is declined, verify your PayPal account status or contact PayPal support for assistance.

Customer Support

For questions or issues with PayPal payments, our support team is ready to assist:

  • Email: service@hainans.store

  • Phone: +1 (213) 935-7857

  • Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (EST)

Our team provides professional, friendly, and prompt support to ensure a smooth checkout experience.

Our Commitment

At HAINANS, we continuously review and update our payment processes to ensure maximum security, privacy, and convenience. We are committed to protecting your financial information while providing a trustworthy and seamless shopping experience.